Our Policy
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Cancellation Policy
Reservations are recommended. Reservations are guaranteed up to only 10 minutes after the appointment time. We appreciate cancellations with two hours notice. We will not honor future reservations of no-show customers.
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Guarantee
Full sets and gel polish are guaranteed for 5 business days after your appointment; excluding breakages. If you notice chips or lifting in the first five days, please call us to schedule a free repair.
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Late Arrivals
Appointments will be held for 15 minutes, after this grace period we consider this as a “NO SHOW” and the appointment may be given away. Please note that your late arrival will determine the length of your treatment and you will be responsible for the full-service fee. Your service will end accordingly so that the next guest is not delayed.
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Refunds
If you are not happy with your nails, or pedicure please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds or redo will be given after you have left the salon. Also for gift cards, there will be no refunds after purchase of gift cards.
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Surveillance
For your safety, and ours, our premises are monitored with digital video surveillance 24/7.
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We Reserve the Right to Refuse Service To: